Plan your trip ·

Talk to us
& plan the day-trip.

One bucket-list flight, a few easy decisions. This page has it all — how to message our English-speaking team, where the Mexico City office is, the pre-dawn pickup, the Teotihuacan meeting point and the two-minute way to lock in a date. Reach us on WhatsApp at +52 55 3956 2923.

+52 55 3956 2923
Roma Nte., CDMX
Mon–Sun, 5 AM – 6 PM
Transport from CDMX
What is it?
Hot Air Balloon Teotihuacán has flown travelers over the Teotihuacan pyramids at sunrise since 2017. This page is the contact and trip-planning hub — WhatsApp, email, our CDMX office and instant online booking, all with English-speaking pilots.
Who is it for?
International visitors based in Mexico City who want an easy bucket-list day-trip over the pyramids and need the details — directions, hours, the pre-dawn pickup from CDMX — before they commit.
How much does it cost?
Flights start at $2,100 MXN per person; the All Inclusive option with round-trip transport from Mexico City is $3,300 MXN. Reaching out and getting a quote costs nothing.
How does it work?
  1. Reserve online or send one WhatsApp message.
  2. Add the optional pre-dawn pickup from your Mexico City hotel.
  3. Meet the crew at the Teotihuacan launch point and fly at sunrise.

The fastest ways
to reach us

WhatsApp is the quickest — a real person replies in English at +52 55 3956 2923. Prefer email? Write to info@hotairballoonteotihuacan.com. Or drop by the office at C. Querétaro 229, Roma Nte., CDMX. Someone's here every day, 5:00 AM to 6:00 PM.

WhatsApp & phone

+52 55 3956 2923 — text or call us on WhatsApp, in English, any day from 5 AM–6 PM.

Email

info@hotairballoonteotihuacan.com — perfect for detailed questions, quotes and group trips.

Office in CDMX

C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX — in the heart of the city, easy to find.

When we're open

Every day, Monday through Sunday, 5:00 AM – 6:00 PM. The flights themselves happen only at sunrise.

Book it yourself

Skip the back-and-forth and reserve instantly through our booking system, open around the clock.

See the photos

Real sunrise photos from our flights are in the gallery.

24/7
Book online anytime
5–6
AM–PM, 7 days a week
Roma Nte
Central CDMX office
EN · ES
English-speaking team

All our details in one line

Hot Air Balloon Teotihuacán · Tel/WhatsApp +52 55 3956 2923 · info@hotairballoonteotihuacan.com · C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 CDMX · Open Mon–Sun 5:00 AM–6:00 PM · Flights launch at sunrise from Teotihuacan, State of Mexico.

Two locations: our city office and the sunrise launch site

Passenger with a view of the pyramids of Teotihuacan during the balloon flight

Where you find us in the city

C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 Mexico City. This is the office where our team plans your trip — keep in mind it is not where the balloons take off.

Panoramic view of hot air balloons at sunrise over Teotihuacan

Where the balloons launch

Lift-off is beside the Teotihuacan archaeological zone in the State of Mexico, about 50 km northeast of CDMX — roughly a 60–75 minute drive. We send you the exact meeting point once your trip is booked.

Sunrise with the rising sun and hot air balloons over Teotihuacan

Where you meet the crew

You'll join our team near San Juan Teotihuacán while it's still dark. Show up about 30 minutes before take-off for check-in and the safety briefing, then rise into the sky just as the sun lights up the pyramids.

Two spots
worth pinning

Don't mix them up: our Roma Nte. office in CDMX is for planning and questions, while the launch site sits out in Teotihuacan, State of Mexico, where you actually fly at first light.

The day-trip
from CDMX

Teotihuacan sits about 50 km northeast of Mexico City — a 60–75 minute drive that, before sunrise, you really don't want to do yourself. Let us drive instead: our included transport scoops you up in the dark and delivers you right to the meeting point.

The day-trip route from Mexico City to the Teotihuacan launch point A before-dawn pickup in Mexico City, then a one-hour drive northeast along Highway 85D, landing you at the Teotihuacan meeting point in time for the sunrise flight. Mexico City Pickup ~5:00 AM Hwy 85D ~60–75 min · 50 km Teotihuacan Sunrise launch CDMX → TEOTIHUACAN
Out the door before sunrise, in the air about an hour later — that's the whole journey.

We collect you before dawn (~5:00 AM)

Choose the All Inclusive package and we'll roll up to your hotel or a central CDMX spot while the city's still asleep — no driving in the dark for you. Your exact pickup time is confirmed when you book.

An hour on the road northeast (Hwy 85D)

It's about 50 km along the Mexico–Pachuca highway toward San Juan Teotihuacán — 60–75 minutes depending on traffic. Doze off or watch the horizon turn from black to gold; we'll handle the wheel.

You land at the Teotihuacan meeting point

You'll pull up beside the archaeological zone roughly 30 minutes before take-off. Check in, shake hands with your AFAC-certified pilot and catch a quick safety briefing while the balloon fills with air right in front of you.

And then — you fly at sunrise

Up you go as the sun crests the Pyramid of the Sun and the Avenue of the Dead unrolls beneath you. The whole experience runs about an hour and ends, as it should, with a celebratory toast.

[01]

Let us drive (the easy choice)

Our All Inclusive package ($3,300 MXN shared, or $3,400 MXN private) bundles in round-trip transport. We grab you in Mexico City around 5:00 AM and deliver you to the launch point — zero early-morning driving on your part.

[02]

Take your own car

Point it down the Mexico–Pachuca highway (Hwy 85D) toward San Juan Teotihuacán — 60–75 minutes from central CDMX. Set off before dawn; once you've booked, we email you the exact meeting point and where to park.

[03]

Bus then taxi (budget route)

Autobuses Teotihuacán depart Mexico City's Terminal Norte for San Juan Teotihuacán, and a quick local taxi finishes the trip to the meeting point. The catch: leave very early — the bus has to get you there before sunrise.

[04]

How early is early?

Balloons only fly at first light, so pickups and meeting times land very early — usually a ~5:00 AM departure. You'll get your precise pickup time the moment you book.

[05]

Once you arrive

Plan to be there about 30 minutes ahead of take-off. You'll check in, meet your AFAC-certified pilot and hear a short safety briefing before the balloon is inflated.

[06]

Block out a half-day

Set aside roughly half a day all in: the dark-of-night drive, the ~1-hour flight experience and the toast. Most travelers then wander the archaeological zone while they're already there.

Your three ways to reach the launch point from CDMX
Option Approx. time Pre-dawn pickup? Best for
Our transport from CDMX~60–75 minYes (~5:00 AM)Visitors without a car
Drive yourself (Hwy 85D)~60–75 minNoAnyone with wheels
Bus (Terminal Norte) + taxi~90+ minNoThe budget-minded

Times are rough and shift with traffic and where we pick you up. The launch point sits near coordinates 19.6925, -98.8438. Open in Google Maps. The precise meeting point and time arrive in your confirmation once you've booked.

What the included transport saves you
What you get Our transport On your own
Picked up at your hotel before dawn
Nobody drives at 5 AM
You arrive on time, every time
Finding the meeting point is our job
Ride back to Mexico City included
Passengers arriving for a sunrise hot air balloon flight in Teotihuacan after transport from Mexico City

The 5 AM logistics are on us

A sunrise flight means a brutally early start, and navigating unfamiliar Mexican highways in the dark on no sleep is nobody's idea of a vacation. Our transport from Mexico City takes that off your plate entirely — you're collected before dawn, driven straight to the meeting point and wide awake for the part that actually matters.

Traveler tip

Book the All Inclusive package ($3,300 MXN shared) and transport, flight and every pre-dawn detail are sorted in a single reservation — perfect when you're new to the city.

Three steps
and you're set

The whole thing takes a couple of minutes. Book online through our system at any hour, or fire off a WhatsApp message to +52 55 3956 2923 and a human will sort it with you. Pin down your date early — popular mornings fill up fast.

[02]

Lock in your date

Reserve in seconds via our online booking system, or message us on WhatsApp and we'll confirm a morning that works for you.

[03]

Show up & soar

You'll receive your pickup or meeting point and time. Arrive before sunrise, check in, and watch the pyramids fall away beneath you.

Couple enjoying a romantic sunrise hot air balloon flight over Teotihuacan after booking online

Reserve now, fly at first light

Book any time of day through our online system, or send one WhatsApp message and a real person will help you settle on a date, a package and a pickup point. After that, your only job is to show up before dawn — everything else is ours to handle.

Weather guarantee

If the sky won't allow a safe flight, we move your trip at no cost — your reservation stands and you just pick another morning.

Before you fly

If conditions ground the flight for safety, rescheduling is free — your reservation stays put and you simply choose a new morning. Bring your phone and camera; they're welcome on board. Our full prices & safety guide covers everything else to pack.

The fine print,
made simple

Reservations

Book ahead through our online system so your morning is guaranteed.

Weather

Grounded for safety? You're rebooked free on another date.

Transport

Add shared or private transport from Mexico City whenever you like.

Punctuality

Starts are pre-dawn (~5 AM); be at check-in before sunrise.

Cameras

Phones and cameras come aboard — that sunrise is worth capturing.

Health

Not advised during pregnancy or with heart conditions.

Straight from
past flyers

María G.

"¡Una experiencia increíble! Las vistas eran impresionantes y el personal fue muy amable."

Juan R.

"El vuelo al amanecer fue mágico. Definitivamente una experiencia que recomendaría a todos."

Luisa M.

"Increíble atención al cliente y un vuelo seguro y emocionante. ¡Volveré pronto para otro vuelo!"

Answers before
you book

I'm visiting from abroad — where exactly are you based?

Our office sits right in the city at C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 Mexico City (CDMX). The flights themselves launch beside the Teotihuacan archaeological zone in the State of Mexico, about 50 km northeast of Mexico City.

What's the easiest way to reach the launch point from my hotel?

The launch point is out in Teotihuacan, State of Mexico, about a 60–75 minute drive from central Mexico City. By far the simplest option is our transport from CDMX, which collects you before dawn and drops you at the meeting point — though you're free to drive or catch a bus to San Juan Teotihuacán instead.

How do I actually reserve my spot?

Two easy ways: book online in a couple of minutes through our reservation system, or send us a WhatsApp message at +52 55 3956 2923 and we'll handle it together. Either way, reserve ahead so your preferred morning is guaranteed.

How early do I need to be up for this?

Because the balloons fly at sunrise, pickups and departures are very early — usually around 5:00 AM. Plan to reach the meeting point about 30 minutes before take-off for check-in and the safety briefing; the whole experience runs around one hour.

Can you drive me there from Mexico City?

Absolutely. The All Inclusive package ($3,300 MXN) bundles in shared round-trip transport from Mexico City, and a private option ($3,400 MXN) gives you a vehicle of your own — so you never have to drive in the pre-dawn dark.

When can I reach your team?

Our office and booking lines are staffed every day, Monday to Sunday, from 5:00 AM to 6:00 PM. The flights themselves run only at sunrise and always depend on safe weather conditions.

Still researching? Dig into the prices & safety guide, browse our sunrise balloon flights home page, or head straight to the online booking system. Reading in Spanish? Visit nuestra página de contacto.

Cross it off
the list.

You've got the contacts, the directions and the timing — all that's left is the easy part. Grab your spot in the sunrise sky: book instantly online or ping our English-speaking team on WhatsApp. Flights from $2,100 MXN.

Hours

Mon–Sun, 5:00 AM – 6:00 PM

Flights at first light,
always weather permitting.

Contact

+52 55 3956 2923 info@hotairballoonteotihuacan.com

C. Querétaro 229, Roma Nte., Cuauhtémoc, 06700 CDMX